Visitor

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1 Message

Tuesday, January 20th, 2026 4:11 PM

Negotiating Bill

I have been with Xfinity for years and my bill is about to go up to $98/month. I simply can't afford that. I was wondering if I could negotiate to $50 /month. I have never missed a payment. Please help me out, I don't want to have to switch providers but I am a little desperate here. Thanks in advance 

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Expert

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115.5K Messages

12 hours ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.9K Messages

12 hours ago

Hello! We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

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