Greetings @Hawkfrost34, and thanks for reaching out to us on the Xfinity forums with your question, I hope this message finds you well. You have come to the right place for assistance with this issue. We can add someone to the bill as a care of. Could you please send our team a direct message with your full name and full address? Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
Thanks for reaching out to us, glad we got everything updated to have your other person's name added to your physical bill. Feel free to reach out to us anytime and thanks for being the best part of Xfinity!
XfinityJeff
Official Employee
•
1.3K Messages
3 days ago
Greetings @Hawkfrost34, and thanks for reaching out to us on the Xfinity forums with your question, I hope this message finds you well. You have come to the right place for assistance with this issue. We can add someone to the bill as a care of. Could you please send our team a direct message with your full name and full address?
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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XfinityOrlandoM
Official Employee
•
3.8K Messages
2 days ago
@Hawkfrost34
Thanks for reaching out to us, glad we got everything updated to have your other person's name added to your physical bill. Feel free to reach out to us anytime and thanks for being the best part of Xfinity!
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