1 Message
Name change on Billing statement
Hi,
can i get some help to change the name on our billing statement? from my wife's name to my name? if we can do it electronically, that will be great, thanks!
1 Message
Hi,
can i get some help to change the name on our billing statement? from my wife's name to my name? if we can do it electronically, that will be great, thanks!
XfinityJeniece
Official Employee
•
2.4K Messages
30 days ago
Hey there, user_2q8o93, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with making changes to your account. You have reached the right place!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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