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Thursday, October 24th, 2024 12:05 AM

Name change on Billing statement

Hi, 

can i get some help to change the name on our billing statement? from my wife's name to my name? if we can do it electronically, that will be great, thanks!  

Official Employee

 • 

2.4K Messages

30 days ago

Hey there, user_2q8o93, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with making changes to your account. You have reached the right place! 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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