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Thursday, July 2nd, 2026 4:21 PM

Name Change After Marriage

I have recently completed the legal name change process after marriage. How can I go about changing my name for my xfinity account? 

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Official Employee

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2.4K Messages

1 hour ago

Hi there, @Erika_K. Thanks for reaching out to us here on the Community Forum and congratulations on your marriage! We can submit a legal name change request for you.

Please send a direct message to us including your full name and complete street address.


Here's the detailed steps to direct message us: 

1-Click "Sign In" if necessary.
2-Click the "Direct Messaging" icon.
3-Click the "Start new conversation" (pencil and paper) icon.
4-In the "To:" line, type "Xfinity Support".
5-As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6-An "Xfinity Support" graphic will replace the "To:" line.
7-Type your message in the text area near the bottom of the window.
8-Press Enter to send it.

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