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Ravenartist
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Conversationalist
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31 Messages

Monday, July 27th, 2026 10:24 PM

My latest bill is incredibly insulting...seriously??

Wow, so I look at my bill this month and it's almost a third higher than it was last month..how is that even possible. And I cant even watch a movie tonight/stream anything because Im on the end of data on my limited plan. I think everyone gets unlimited data besides me. Diamond member doesnt seem to mean much. Pretty upset with the price Im paying for the services Im receiving seeing as new customers get superior offers.  Im tight with cash and I'd like to find a better option/plan. Two steps from canceling as I can find better offers. 

Question

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Updated 

13 hours ago

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XfinityJeniece

Official Employee

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4.2K Messages

13 hours ago

Hey there, @Ravenartist, thanks for reaching out through Xfinity Forums regarding your bill. I know how important it is to have a bill within your budget. You have reached the right place. We would be happy to see what options we have available. Please send us a Direct Message with your full name and your full address.

 

How to Send Us a Direct Message:

  1. Click “Sign In” if necessary.
  2. Click the “Direct Messaging” icon.
  3. Click the “Start new conversation” (pencil and paper) icon.
  4. In the “To:” line, type “Xfinity Support.”
  5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
  6. An “Xfinity Support” graphic will replace the “To:” line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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