Regular Visitor
•
8 Messages
My commitment is about to expire, how can I renew with discount?
Again, my discount with commitment is about to expire. Can anyone help me renew with the same rate?
Thanks, Andy.
Regular Visitor
•
8 Messages
Again, my discount with commitment is about to expire. Can anyone help me renew with the same rate?
Thanks, Andy.
Accepted Solution
XfinityJustinM
Official Employee
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250 Messages
13 days ago
Hi @AndyG5056, I hope all is well! Thanks for coming back to visit again, we can certainly review new promotions with you. Just send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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AndyG5056
Regular Visitor
•
8 Messages
3 days ago
All taken care of. Thank you.
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