To switch from paperless billing to a paper bill with Xfinity, you can opt out of paperless billing on the Xfinity website:
Go to www.comcast.com
Sign in to your account
Navigate to your statement delivery preferences
Follow the instructions and save your changes
Toggle paperless billing to the Off position
It can take one full billing cycle for changes to take effect, so you'll receive your first paper bill in the mail with your next billing cycle. Even if you're not enrolled in paperless billing, you can still view, download, and print your bill online by logging into your account.
Also, please keep in mind that if you receive a self service discount, you will no longer be eligble when paperless billing is removed.
Hello, @user_3563c7 you can follow the steps laid out here to enable/disable paperless billing. Once you opt out of paperless billing, you’ll receive a paper copy of your bill in the mail with your next billing cycle. Please be aware that some customers may have a $5/$10 self-service promotional discount that will be affected by this change.
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