My bill has been between $35 and $120 in the last 4 months

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hello, @hotwax13 could you please send our team a direct message with your full name and full address? To send a direct message: 

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

Thank you for working with us @hotwax13 so we could work to ensure you are on a promotion you need to for the best price. It was our pleasure getting to help get things corrected for you. If you ever need support from us in the future, please don't hesitate to make a new post here so we our team and entire community can help out!