my bank account is frozen and I don't use credit cards besides prepaid, how else can I pay my xfinity bill

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Hey @user_oskfty , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your bill.  I would be more than happy to offer my assistance looking into this further for you. Please check out How to make a payment on your Xfinity account for all options available for payments.