Monthly Charges

Is my Netflex and Prime with Xfinity [Edited: All Caps]

What is channels on NOW TV [Edited: All Caps]

user_kb4cs5 Here's more information on our NOW TV! Currently, we do not offer a streaming bundle that includes Amazon Prime. 

Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to take a look at your account, to confirm your services.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

NOW TV Overview

Am I talking to a computer or another country.  Is my Netflix and Prime with Xfinity.  My internet is weak or non-existent upstairs.  How do I fix?  What channels do I currently have? I reviewed my plan and am confused. [Edited: All Caps]

@user_kb4cs5​ 

Please do not type in all capital letters.  It is rude and is considered shouting, along with a violation of our Guidelines and Acceptable Use Policy.

As for your other questions, when an employee [someone with "Xfinity" before their name] posts they are a real person.  And this forum is located in the United States.