garyprahm70's profile

New Poster

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1 Message

Wed, Dec 2, 2020 12:00 PM

Monthly Charges

What is Stingray Qel on my bill? I didn't ask for it.

Responses

BruceW

Gold Problem Solver

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22.4K Messages

7 m ago


@garyprahm70 wrote: What is Stingray Qel on my bill? I didn't ask for it.

For reference: https://www.xfinity.com/support/articles/subscribe-unsubscribe-from-isvod

 

CCTeds

Official Employee

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18.9K Messages

7 m ago

@garyprahm70 

 

Specifically, to cancel your Qello subscription with Xfinity, go to the channel’s network page by saying your channel’s name into your X1 Voice Remote. Select Manage my Subscription from the channel’s network page. Alternately, go to On Demand > Networks > Premium and then scroll to Qello. Select Manage my Subscription from the channel’s network page.

 

We've credited your account for this monthly subscription.

 

Thanks for your patience. 

Again

Expert

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25.8K Messages

7 m ago


@garyprahm70 wrote:

What is Stingray Qel on my bill? I didn't ask for it.


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