Monthly charge increased $10

Good morning @DreamSayerZ, and thanks for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issue with the billing, I know how frustrating it can be when your bill goes up unexpectedly, but you have come to the right place for assistance. One reason that the bill could have increased by $10 is if there was a change to your automatic payments. With most plans you get an additional discount of $10 for having the account on paperless billing and automatic payments from a bank account. Did you change the payment method or billing preferences by chance?

Thank you again @DreamSayerZ for reaching out to us on the Xfinity forums. I am glad we were able to resolve the issue with the account via direct message. Our Xfinity forums community is a great place to discover helpful insights and answers to you Xfinity related questions. You can also manage your account, troubleshoot issues, and reach out to support via the Xfinity app. We really appreciate your continued support, and wish you a great rest of your day!