Monthly Charge Increase

Hi there, @user_cbc7ax! Thanks for reaching out to us here on the Community Forum! The most common reason that your bill would increase is because you're coming off of a promotional/introductory rate. If you take a look at your billing statement, underneath your service package, in green text, we list your current discounts and promotions and also when they expire. We do this, so customers will be aware of when rates change. You can find information on how to view your billing statements here : https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill I would recommend checking out your previous month statement to see if that is what the case is here. Let us know if you have any further questions!