Visitor
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5 Messages
Manual Credit Card Payment Autopay question
Currently I have autopay set to a checking account for the discount. I was wondering, if I were to make a one time, manual credit card payment to my account to prepay a couple of months, would that have any impact on the checking account autopay discount, assuming I leave the autopay on and still connected to the checking account?
XfinityJeniece
Official Employee
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2.4K Messages
2 months ago
Hey there, user_9c33cc, thanks for reaching out through Xfinity Forums regarding your bill. You would be able to prepay by making that one-time credit card payment without any impact on your autopay discount. You would just need to ensure that autopay remains active on your account. Let us know if you have any additional questions! We are happy to help!
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mystique-ish
New Poster
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5 Messages
10 days ago
I don't see any autopay discount on my bill. Does that mean I'm not getting it and if so, can I get it reinstated retroactively?
Also, I'm unable to add a credit or debit card. I keep getting looped back to the login screen.
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