It is likely that your promotion just expired, you can always find the expiration date of your promotion in green writing on the pdf version of your bill. The How to view your Xfinity bill online article will provide you with instructions on how to access your bill.
For future reference, please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. With that being said, I will follow up with you in the direct message conversation that was created.
XfinityJustinM
Official Employee
•
740 Messages
1 hour ago
Greetings @Smashloaf,
It is likely that your promotion just expired, you can always find the expiration date of your promotion in green writing on the pdf version of your bill. The How to view your Xfinity bill online article will provide you with instructions on how to access your bill.
For future reference, please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. With that being said, I will follow up with you in the direct message conversation that was created.
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