New Poster
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4 Messages
Loyalty means nothing
I have been customer for three years always paid Bill won't let me upgrade even though 1 phone paid off other is half won't help me out very disappointed currently seeking new carrier
New Poster
•
4 Messages
I have been customer for three years always paid Bill won't let me upgrade even though 1 phone paid off other is half won't help me out very disappointed currently seeking new carrier
XfinityAntoine
Official Employee
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1.4K Messages
4 months ago
Thank you so much for reaching out, Cdaisey1979! That definitely sound frustrating and something we don't want you to have hard time doing. What happens when you try to upgrade?
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