Visitor
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3 Messages
Lowering my overall xfinity bill
March 2026 bill went up again and discount removed. Been with comcast and xfinity forever. There must be something you all can do to reduce the monthly bill without my reducing services. We watch the same channels pretty much but, your other options don't have those few channels especially tnt, sports that we watch.
Looking forward to hearing back from you before our next payment is due.
We have tv, internet and mobile with xfinity!
Thank You .
EG
Expert
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119.5K Messages
5 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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2.1K Messages
5 months ago
Good Morning, @user_kw0os1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the best rate available for the services you love, and within a good budget. I would be more than happy to look into all the available options for you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_yhg9bd
Visitor
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2 Messages
3 months ago
I need to lower my monthly Xfinity bill or will have to find another service. I primarily need the internet service. what options are available to lower the cable/tv? there are too many channels that i do not need, just basic main channels would be great. I need to get this lower than $100/month.
Please advice asap.
Thank you!
[Edited: "Personal Information"]
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Cjo2
Regular Visitor
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5 Messages
1 month ago
We have been with Comcast at this house for 23 years and at our previous house for 10 years before that. I would certainly think that Comcast has a way to offer longtime customers a service that doesn’t constantly jam up their rates every two years so we have to call and negotiate. It’s just such a [Edited: "Language"] thing for longtime customers. So tired of it. After 10 years, keep the rates steady. I’m about to have to make the call and get the rates back down from the jammed up 50 bucks a month because our “promotion period” ended…*sigh
(edited)
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