Visitor

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3 Messages

Friday, February 13th, 2026 6:57 AM

Lowering my overall xfinity bill

March 2026 bill went up again and discount removed. Been with comcast and xfinity forever. There must be something you all can do to reduce the monthly bill without my reducing services. We watch the same channels pretty much but, your other options don't have those few channels especially tnt, sports that we watch.

Looking forward to hearing back from you before our next payment is due.

We have tv, internet and mobile with xfinity!

Thank You .

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Expert

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118K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Visitor

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3 Messages

sent a message following these instructions asking for assistance. Am not a employee nor volunteer. Am a customer thanks.

Official Employee

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1.9K Messages

3 months ago

Good Morning, @user_kw0os1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have the best rate available for the services you love, and within a good budget. I would be more than happy to look into all the available options for you. Can you please send us a DM to get started?

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Visitor

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3 Messages

sent a message following thewse instructions asking for assistance. Am not a employee nor volunteer. Am a customer thanks.

Visitor

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2 Messages

17 days ago

I need to lower my monthly Xfinity bill or will have to find another service. I primarily need the internet service. what options are available to lower the cable/tv? there are too many channels that i do not need, just basic main channels would be great. I need to get this lower than $100/month.

Please advice asap.

Thank you!

[Edited: "Personal Information"]

(edited)

Official Employee

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3.2K Messages

 

user_yhg9bd, Hi there! Thanks for taking the time out of your Saturday to reach out. I totally get it. If TV isn’t being used much, that’s usually where the savings are. The easiest ways to get under $100 are either switching to an internet‑only service or downgrading to a very basic TV package with just local/main channels. Many people drop TV altogether and stream, or remove extra boxes/add‑ons that quietly add up. Best bet is to have our team of experts review the account and see what internet‑only or basic‑TV options are available in your area. To further assist, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. 

 

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