Lower my bill

I can’t afford my bill anymore.  You are sales people have been rude to me on the phone.

I am also do a credit for a box I returned I got some thing in the mail saying I would be credited.

it seems like your agents do not wanna negotiate.  I signed up in November although I’ve had many years with cable with your company before meaning I’ve been a loyal customer paying money into your company and now all of a sudden they can do nothing for me and they’d rather me leave?

[Edited: "Personal Information"]

you may email me 

thank you