1 Message
Lower internet bill
I'm a senior citizen, been with you over 4 years. I need my internet bill lowered. NO RESPONSE from either store visit or waiting for a representative over 45 minutes or chatting with an [Edited: "Inflammatory"].
1 Message
I'm a senior citizen, been with you over 4 years. I need my internet bill lowered. NO RESPONSE from either store visit or waiting for a representative over 45 minutes or chatting with an [Edited: "Inflammatory"].
EG
Expert
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110K Messages
10 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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2.1K Messages
10 months ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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CC_Tony
Retired Employee
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1.4K Messages
10 months ago
@user_j6jb16 Thank you for working with us via DM. I am glad we were able to find you a new deal that works for you and your budget. If you have further questions, feel free to create a new public post. Take care and thanks again!
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