2 Messages
Lost promotion after two years = over double the cost (unacceptable)
Hoping I can get some assistance as was paying $43 per month for the Connect More plan due to a 24 month $39 promotional discount + no charge for internet equipment rental ($15 discount). My total bill increased to $97 per month a month ago. I do not want to continue this plan and the website does not show any plans that I would be interested in. Before I look to end my subscription with Xfinity, I am wondering if there are other offers I'm eligible for that I currently cannot see. Thank you for your assistance.
Accepted Solution
XfinityDemitrius
Official Employee
•
2.1K Messages
10 days ago
Hey @user_65afce, Thank you for visiting our official Xfinity Forums community support page. We appreciate you taking the time to reach out regarding the Xfinity account, billing, and services. Let's go ahead and see what is available and eligible on the account.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
0
0