Visitor

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1 Message

10/01/2026 4:07 PM

Looking to see if I can get the 5 year deal on my bill

Like to lower my bill by taking advantage of the 5 year deal.

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Selected Oldest First

Official Employee

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1.3K Messages

1 hour ago

Greetings @user_ukf29k, and thanks for reaching out to us on the Xfinity forums with your question, I hope this message finds you well. As a single parent I know the importance of saving, and you have come to the right place for assistance with this. Could you please send our team a direct message with your full name and full address?
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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