Visitor

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1 Message

Monday, May 4th, 2026 4:23 PM

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Looking to Lower My Bill

I've been a customer since 2018, and my bill has increased significantly over the years to now over $200/month. I need to see what's available to lower my bill. I need to keep my internet speed, but can remove the cable package if that will help lower costs.

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Official Employee

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2.2K Messages

4 hours ago

Hi there, @user_62tc39. Thanks for reaching out to us here on the Community Forum. We appreciate you being a member since 2018 and can understand wanting to look at lowering your bill. We would be more than happy to check and see what options may be available to you. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

Official Employee

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2.2K Messages

1 hour ago

@user_62tc39, we want to thank you for reaching out on the Community Forum for support with your lowering your bill. We are glad we were able to find a solution that works for you. Never hesitate to create another public post for any of your future account and service needs! Take care!

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