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Thursday, September 19th, 2024 1:03 AM

Looking to lower my bill.

My bill has sky rocketed. And I’m ready to cancel and wait and renew to get new customer pricing. Is there a way you can help me get new promotions for double play or triple play. 

Official Employee

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1.4K Messages

2 months ago

Thanks for reaching out, user_4gt0m0! I can definitely take a look and see what we have available. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

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• Click "Sign In" if necessary

• Click the "direct messaging" icon or https://comca.st/3lv0gXz

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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