Visitor
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1 Message
Live sgent
I need a phone call I’m a customer and I’m getting very frustrated [Edited: "Personal Information"]
Visitor
•
1 Message
I need a phone call I’m a customer and I’m getting very frustrated [Edited: "Personal Information"]
XfinityDilary
Official Employee
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2.3K Messages
2 months ago
Greetings! Thanks for taking a moment out of your busy day to send us a direct message. We'd be happy to help in any way we can. For future reference, please keep in mind that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. We recommend you create a public post first. This helps other members of the community with similar issues to interact and find the answers they need. Once we have a public post created, we can ask you to send a direct message if needed. Please refer to the link provided above for more information on our guidelines. Additionally, we like to maintain our communication via direct message for our records. That said, I can help with any service concerns. Please provide your full name, the name on the account (if different), and the service address associated with your account. How may I help today?
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