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Tuesday, February 11th, 2025 3:20 PM

Latest Bill

I changed my service last month but still got charged old balance 

Official Employee

 • 

2.5K Messages

2 months ago

 

user_inde20 Hi there! It may be that your bill was printed prior to the change, but we are happy to take a look for you as I understand how important it is to make sure the changes you made have been applied. 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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