Visitor

 • 

1 Message

Thursday, October 16th, 2025

Just decides to charge me $100

Just for the [Edited: "Language"] of it.   Xfinity rocks.  Loves getting robbed by them.  I highly recommend Comcast Xfinity for getting ripped off as much as possible.   

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Official Employee

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3.5K Messages

2 days ago

Hey there, @user_bqzv97, thanks for reaching out through Xfinity Forums regarding your billing concerns. We would be happy to take a look at your billing details to ensure you are being billed correctly. We want you to be happy with your services. Can you please send us a Direct Message with your full name and your full address?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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