Visitor
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1 Message
Just decides to charge me $100
Just for the [Edited: "Language"] of it. Xfinity rocks. Loves getting robbed by them. I highly recommend Comcast Xfinity for getting ripped off as much as possible.
Visitor
•
1 Message
Just for the [Edited: "Language"] of it. Xfinity rocks. Loves getting robbed by them. I highly recommend Comcast Xfinity for getting ripped off as much as possible.
XfinityJeniece
Official Employee
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3.5K Messages
2 days ago
Hey there, @user_bqzv97, thanks for reaching out through Xfinity Forums regarding your billing concerns. We would be happy to take a look at your billing details to ensure you are being billed correctly. We want you to be happy with your services. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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