I'm being charged $15/mo for a modem that billing claims is inactive and needs to be returned. I asked the customer service and they told me that they will refund $15 + tax, but they negeleted. Therefore, I am asking here for removing extra $15 + tax to my bank account right away. Otherwise, I will DISPUTE the charges through the bank account and doing appropriate lawsuit activity. I never approved extra $15 + tax charges, and you never informed me through email this. I want you to take a look upon this right away, and put this on the high priority. I don't want statement credit or something. I want you to cancel the inappropriate charges, and only charge me for the correct amount. I am not going to repeat.