U

Visitor

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1 Message

Monday, November 29th, 2021 9:32 PM

Closed

internet offer-term contract and unlocking discounts

With the Gigabit Extra offer, it quotes $70 month for 12 months with 1 year agreement and includes auto payment and paperless billing discount (-$10) as well as "term contract discount" of -$36.  It also states in the small print "unlock $20/month off your internet bill for 24 months with an active xfinity mobile line. My question is this part of the "term contract discount" that helps get it down to $70 a month or is this an additional $20 off which would make it $50 a month for gigabit extra internet? I chatted with several agents and they didn't seem to know and kept transferring me around and couldn't answer the question. Please clarify. Thanks!

Official Employee

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2.8K Messages

3 years ago

Hey there, thanks for reaching out through Xfinity Forums! We would be happy to assist you with your billing concerns and questions! We are here to help answer and clarify any discounts you can receive on your bill. We will need to take a look at your account to better assist. 

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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