Internet Bill Increased Significantly

@user_lbqxai  Thanks for the post for using our Forums to reach out, Our team is here to help you with your internet bill increase and to help you find the best deal. In order to get started can you send us a DM with your name and address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 
 

Concern moved here to the Billing help section.