11 Messages
Internet and Mobile Bundle Discount
I was told when I signed up for Xfinity Internet, and Xfinity mobile in January 2023, that I will get a bundle discount. I do not see this bundle discount in my bill statements. I even went to the store, and the guy there said he does not know what is going on and he cannot help. How can I get my bundle discount prorated for the start of this year?
XfinityArmand
Official Employee
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2.1K Messages
2 years ago
HI there @user_b84342! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We greatly appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited on this platform. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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user_6b2503
Visitor
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17 Messages
1 year ago
HI did you get this problem resolved I've been having the problem for three years
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