1 Message

Wednesday, April 3rd, 2024

Closed

Incorrect charges

Hello

I'm being charged for a device that I have returned. Please remove the charges from my account ASAP

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Accepted Solution

Official Employee

 • 

2.2K Messages

1 year ago

@user_4bi58p Welcome to our community forum! Thank you for reaching out so we can review the charges on your account and make any necessary corrections. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

Accepted Solution

Official Employee

 • 

1.1K Messages

1 year ago

@user_4bi58p, thanks again for taking the time to work with us. I'm glad we were able to get the charges corrected. I hope you have an awesome rest of your week!

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