1 Message
Incorrect charges
Hello
I'm being charged for a device that I have returned. Please remove the charges from my account ASAP
1 Message
Hello
I'm being charged for a device that I have returned. Please remove the charges from my account ASAP
Accepted Solution
XfinityEmilyB
Official Employee
•
1.7K Messages
9 months ago
@user_4bi58p Welcome to our community forum! Thank you for reaching out so we can review the charges on your account and make any necessary corrections. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
0
Accepted Solution
XfinityNicolas
Official Employee
•
1.1K Messages
9 months ago
@user_4bi58p, thanks again for taking the time to work with us. I'm glad we were able to get the charges corrected. I hope you have an awesome rest of your week!
0