Impossible to Cancel Account

Question

How do you cancel service with Xfinity? I have talked to a rep, received a cancellation confirmation email but am still getting invoices for service.

XfinityJosephA · Answer

user_j0lw6l since you received a cancellation confirmation you will be fine! But we can double-check the account for you. Just send us a direct message when you have a moment. You can use the Direct Messaging icon at the top of the page to send your name and service address to 'Xfinity Support.'

XfinityJorge · Answer

Thank you so much for the DM and for allowing our team to clear your concerns. If you need anything else our team is here for you and you can count on us!

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user_j0lw6l

Impossible to Cancel Account

XfinityJosephA

XfinityJorge

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