I'm leaving Xfinity for good

Nowadays, it's trendy to use robots to answer calls and interact with the community - a community that pays for a service which often isn't very transparent when it comes to charges. I've had multiple issues with my bill, which I had on autopay, and when I checked my account, the amounts were different each month.

I wasted my entire morning, from 9:00 AM to 12:25 PM, trying to speak to a real agent and it was impossible, because the number published on Xfinity's website only offers limited options.

This service is terrible. I just want to leave this company and never come back.

Since when do we have to pay for terrible or non-existent customer service? This should be considered fraud [Edited: "Inflammatory"] .... [Edited:  All Caps]