1 Message

Wed, Sep 8, 2021 2:18 PM

I would like to do an Account Transfer Request.

I am moving out and the current tenant wants to keep the service but I don't and I won't be moving my service or starting up a new service. I just want to hand the ownership over.



Official Employee


6.9K Messages

1 m ago

Hi OCSupreme. Thank you for visiting and posting on our Forum. I can assist with getting a ticket submitted for an Account Change Request. So we can help you, please send us a message with your full name and service address to Xfinity Support. To do so, click on the direct message icon located at the top right of this forums page. Let me know if you have any questions.




26.5K Messages

1 m ago


This Knowledge Base article will help explain the process.

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