user_4z98kf Hello! Please go here (https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill) to view your bill online. You can also download the Xfinity App to view your bill and manage your account.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_66lr1j Hello and thank you for reaching out via our Xfinity Community Forums. I am sorry you have had issues connecting with us. Our team is here to help 7 days a week. To get started, can you please create your own post with your questions and more details about the issues you are seeing. This will help create a ticket for you so that we can move foward in helping.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@user_0bf6oz Our team can assist with making changes to accounts. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_kq0s3h Hi there! What kind of issues are you running into while trying to log in?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityBenjaminM
Official Employee
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3.2K Messages
3 months ago
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user_uye77r
Visitor
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1 Message
2 months ago
How much is my Internet bill each month?
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user_66lr1j
Visitor
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1 Message
2 months ago
You make it impossible to get in touch with someone to discuss my connection problems and hoe to resolve them
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user_0bf6oz
Visitor
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2 Messages
2 months ago
i want to keep my internet nut cancel the tv only.I HAVE DID THIS ONCE AND YOU NEVER CANCEL IT.CAN I TALK TO A LIVE AGENT
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user_kq0s3h
Visitor
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1 Message
2 months ago
why can't I just login????
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