Visitor
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1 Message
I want to make sure, if I cancel my internet service, how much my monthly pay for my phone service would increase
I want to cancel my internet service and have me wife sign up for new customer promo, we have phone service as well.
I want to know, if I cancel my internet service and leave only phone plan on me, would the fee increase?
XfinityJustinM
Official Employee
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1K Messages
8 hours ago
Good question, @user_f57516.
On our new sixth generation plans (Mobile Select & Mobile Plus) cancelling your internet would result in losing the $10 multi-product discount that is applied on the Xfinity mobile side. If you are on our fifth generation plans (Unlimited & Premium Unlimited) cancelling a;ll other services would result in a $25 standalone fee being added to the account. Fourth generation and older plans would result in a $25 standalone fee per line being added to the account if you were to cancel any other services. So to answer your question, yes. The discounted price of Xfinity internet is for customers that retain Xfinity internet or other products based on the plan generation that they are on. The What happens with my Xfinity Mobile account if I move to a new address or cancel my other Xfinity services? article covers this in more detail if you would like to learn more.
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