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Wednesday, January 31st, 2024 10:25 PM

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I want to add name on xinfinity connection.

My account number is [Edited: Personal Information], this is xinfinity account so far, I want to add the name of person reside at my house and he's relative, for proof of address. How I can do that?

Official Employee

 • 

1.1K Messages

1 year ago

Hey @user_ru4plc, thank you for reaching out to Xfinity Support on our forums. To add their name to the bill, we would just need to add him as a responsible party on our end. It will show both your name and theirs on the bill. When you get a chance, can you send us a direct message so we can get that taken care of for you? 

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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