I need to find out why my July bill (shows PAID online) never deducted from my bank account.

Hi there, @user_te3thp! Thanks for reaching out to us here on the Community Forum. The first thing that comes to mind is perhaps the payment method was changed. Have you logged in to your XFINITY account to make sure that the desired payment method is being used? I would also check with the financial institution to see if the payment is still processing on their end. Not sure of your due date, but if it was over the weekend, it's possible the payment is just not updated on the financial institution side. If it shows on your account then we did get the OK for the draft.