luckystar5157's profile

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1 Message

Fri, Dec 18, 2020 10:00 PM

I need an extension until Wednesday 12/23/20

My bill is due tomorrow, Saturday, 12/19/20 and I need an extension until Wednesday 12/23/2020. My son is in third grade and he is remote learning, so I cannot go without service. Can someone help me with an extension please? Thank you. I appreciate it & hope to hear back from someone ASAP. Have a nice night.

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Accepted Solution

CCTeds

Official Employee

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18.9K Messages

6 m ago

@luckystar5157  Looks like the payment arrangement was changed to 12/24/2020. 

 

As a courtesy, I have credited back any late charges incurred over the past months plus an additional credit for your loyalty. I hope that helps in making the overall balance due more manageable. 

 

Thanks for your patience and hang in there.

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