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1 Message

Sunday, August 30th, 2026 1:59 PM

I just wanna make a payment with a new card to put on file

I just need to make a simple payment and put my new credit card on file. Why is this so hard to do

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Official Employee

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1.2K Messages

1 hour ago

Good morning @user_ftlmka, and thanks for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well.  I am sorry that you are having issues with updating the payment method for your account. That is done through the Xfinity app or the website. You can find the instructions here.

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