2 Messages
I have a question on my boll
Xfinity charge me 60 with Wells Fargo debit card then Xfinity charge me again under my Bank of America Visa card of 30$ can I request for a refund of 60$ into my Wells Fargo debit card
2 Messages
Xfinity charge me 60 with Wells Fargo debit card then Xfinity charge me again under my Bank of America Visa card of 30$ can I request for a refund of 60$ into my Wells Fargo debit card
XfinityJeniece
Official Employee
•
3K Messages
2 months ago
Hey there, user_djb1f6, thanks for reaching out through Xfinity Forums regarding your bill. I would be happy to check on your billing questions to go over all the details with you and ensure you are being billed correctly.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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