1 Message
I cancelled my internet services, but just got sent a new bill
Hi,
I cancelled my xfinity internet service, with last day of services 8/17/2023.
However, I have been sent a new bill for "Services From Aug 22, 2023 to Sep 21, 2023". Well, it's August 19th, so those services haven't happened yet, and I don't want them to.
I don't want this bill, please!
Please help!
Henry
XfinityArmand
Official Employee
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2.1K Messages
2 years ago
Hello there @henry_poole! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and happy to help in any way that we can with your billing concern. No worries! It sounds like services may be been cancelled after the statement had already been cut and sent out. No worries! We can get you the much-needed clarification you need and make adjustments where necessary. You have reached out to a team of billing experts who can get this taken care of for you. I see that you have sent us a message and will follow up with you in private.
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