Visitor
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5 Messages
i call customer setviice
I called customer service and I was switched to a broken English person that said they would help me and they offered DIRECTV and asked me a whole lot of questions which I answered in the beginning and then I knew something was wrong. That shouldn’t happen if you call your customer service number What is going on
XfinityJanelle
Official Employee
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2.2K Messages
9 hours ago
Hey @user_kxrq17 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the customer service number. I would be more than happy to offer my assistance looking into this further for you. When you made the phone call to Xfinity did you dial the 1-800-Xfinity phone number or a different one?
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user_kxrq17
Visitor
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5 Messages
7 hours ago
i was asking about lowering my bill
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