Visitor
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1 Message
Huge bill increase
How can I find out why my bill went up drastically? All I get from the chat bot is a summary of my bill. I want to know exactly why it went up so significantly.
Visitor
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1 Message
How can I find out why my bill went up drastically? All I get from the chat bot is a summary of my bill. I want to know exactly why it went up so significantly.
EG
Expert
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121.3K Messages
3 hours ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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1.1K Messages
2 hours ago
Great question, @user_ov4zrg!
Our communication team has done a wonderful job of including details of bill changes on the PDF version of your bill. The How to view your Xfinity bill online article will show you how to view the PDF version of your bill online and the Understanding your Xfinity bill article will guide you through understanding all the details that you are seeing. I would suggest comparing your most recent bill and the previous to really get a clear picture. We are always here to help, please circle back to let us know if the articles were able to help you understand the price change.
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