1 Message
Huge bill increase
My new bill has a $42 increase (cable & internet) but I haven't changed anything nor was I on an introductory special rate. I have been a Comcast/Xfinity customer for 35 years! Don't understand why already high bill has gotten even higher?
XfinityAirelle
Official Employee
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2.1K Messages
6 months ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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XfinityKei
Official Employee
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1.1K Messages
6 months ago
@user_svif1a Thanks for working with us in a direct message. I’m glad we were able to determine the change in your bill and repackage you into another plan. If you need anything more please don't hesitate to create a new post. Please enjoy the rest of your day, and thanks for being a valued Xfinity customer!
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user_8wre9t
1 Message
4 months ago
The reason is , the more people accept the price increase, the more they will increase it………we need to say ITS ENOUGH!
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