U

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1 Message

Monday, June 12th, 2023 9:06 PM

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How to get a lower price on my internet only package

I was wondering if there is a way to get my bill lowered? I have gig service, tried calling but get the run around. 

New Problem Solver

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452 Messages

2 years ago

Thank you for taking the time to submit a post on our forum, @user_123fd1. Our team will be more than happy to help you review new options and find a promotion that fits your needs. Please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address. 

 

To send a Direct Message [private message]:

  • Click "Sign In" if necessary
  • Click the "Direct Message" icon

or  https://forums.xfinity.com/direct-messaging

  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  • - An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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