Good Morning, @user_jrgajl! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Just to clarify, are you looking to update your payment method on your account or are you unable to access your online account to pay your bill? We would be happy to point you in the correct direction once clarified.
user_qmea5b Hi there! You can learn how to manage payment methods here: https://www.xfinity.com/support/articles/update-payment-information
We hope this helps!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_lofyn2Hello, I am happy to be of assistance. Can you provide a description of the issue you are comming accross?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAdrienne
Official Employee
•
2K Messages
2 months ago
Good Morning, @user_jrgajl! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Just to clarify, are you looking to update your payment method on your account or are you unable to access your online account to pay your bill? We would be happy to point you in the correct direction once clarified.
2
0
user_lofyn2
Visitor
•
1 Message
22 days ago
I'm looking to update my payment method on my account
1
0