Visitor

 • 

1 Message

Thursday, August 21st, 2025

How do I find out if prices will go up again next year?

In the last 3 years, my xfinity price has increased almost $90 (for two TVs and Internet, $306/month). If they jack it up again next year I will be canceling. How do I find out what next year's price will be?

Oldest First
Selected Oldest First

Official Employee

 • 

3.4K Messages

3 days ago

Hey there, @user_717q49, thanks for reaching out through Xfinity Forums regarding your billing details. We would be happy to take a look at your account to ensure you are still getting the best value for your services. We definitely do not want to lose you as a customer! 

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

forum icon

New to the Community?

Start Here