Visitor
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1 Message
How do I find out if prices will go up again next year?
In the last 3 years, my xfinity price has increased almost $90 (for two TVs and Internet, $306/month). If they jack it up again next year I will be canceling. How do I find out what next year's price will be?
XfinityJeniece
Official Employee
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3.4K Messages
3 days ago
Hey there, @user_717q49, thanks for reaching out through Xfinity Forums regarding your billing details. We would be happy to take a look at your account to ensure you are still getting the best value for your services. We definitely do not want to lose you as a customer!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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