Wed, May 12, 2021 2:13 AM
someone reach out to me ive been billed twice now and haven't received my money.. thats all I have to get food with..
1 m ago
Hello @user_69a7f0 and thank you for reaching out to us via our forums. Being billed twice would be upsetting and never something we want for you to deal with. I know if I was in your shoes and needing money for food I would be reaching out too! You have come to the correct place to help you! Please send us a direct message with your full name and service address. Just hit the chat icon in the top right-hand corner of the screen, click "new message", type "Xfinity Support" and select that profile to message us so we can assist you while keeping your information safe!