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Friday, November 29th, 2024 10:39 PM

Help with Refund for Billing

I just recently paid off my next month’s payment, but I ended up deciding to cancel my service. Would I be able to get a refund for my payment?

There is no way for me to request a refund besides calling but it took too much time to wait for a representative.

Official Employee

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1.8K Messages

5 months ago

Hey @user_t6i2xm, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account and billing. I would be more than happy to offer my assistance looking into this further for you.

 

I recommend viewing our 'What to know when canceling your Xfinity services' and our 'What to expect with a refund from Xfinity' support pages. These pages will provide you with all the information on the billing, payment, and any possible refund if there is a credit balance upon closing.

 

Please let us know if you need any additional assistance. We are sorry to hear you go and thanks for being a part of our Xfinity Family. 

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